Showing posts with label after. Show all posts
Showing posts with label after. Show all posts

Sunday, March 1, 2015

Outlook 2013 Folder Pane empty blue gone no folders after September Office Update caused by KB2817630 patch

Recently, opening my Outlook 2013, the folder pane was empty. Indeed, it looked not really to be empty. It was filled with blue color and the was some mouseover effect happening moving the pointer over it.

How-i-fixed-it:
It turned out, that the September update of Office Software can cause this issue in case a certain combination of Outook.exe and mso.dll happens. Its the KB2817630 patch causing the problem in case the August Cumulative update is NOT installed on the Computer.

Heres what the TechNet blog says:
"Due to a version incompatibility between outlook.exe and mso.dll, a mismatched reference to a data structure causes the “Minimize” button in the navigation
pane to render incorrectly, typically extremely large to the point that the navigation pane is "invisible" to the user. The issue only manifests when incompatible versions of outlook.exe and mso.dll exist on the system."

It only happes to:
  • Office 2013 Standard
  • Office 2013 Professional Plus
  • Heres a good description, how to fix it: http://blogs.technet.com/b/office_sustained_engineering/archive/2013/09/11/outlook-folder-pane-disappears-after-installing-september-2013-public-update.aspx

    Where can you find the Outlook.exe and mso.dll Version Information?
    Go to File -> Office Account -> Info about Outlook

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    Saturday, February 28, 2015

    Installing Visual Studio Tools for Applications 2012 after getting Compatibility mode error

    I went to use the developer tab of InfoPath 2013 and it told me that I needed to download the Visual Studio Tools for Applications 2012.  They were even nice enough to include a link!
    When I downloaded the file and ran it, I got this error:
    Setup Blocked, Windows Program Compatibility mode is on.  Turn it off and then try setup again.
    I was not using Compatibility mode, and so this error didnt make sense.
    Im running Windows 8.1 with Update 1 and I didnt know if that was related.


    I tried everything..  I installed the full Visual Studio 2012 Suite with Office Tools, I installed the VS2012 SDK, and still nothing worked and this wouldnt install.

    Here is some of what I found in the log when it fails.

    [15EC:11C4][2014-05-28T19:06:50]: Condition CompatibilityMode = 0 evaluates to true.
    [15EC:11C4][2014-05-28T19:06:50]: Condition (VersionNT < v6.1) evaluates to false.
    [15EC:11C4][2014-05-28T19:06:50]: Condition (NOT netfxfullredist_43_DetectKeyExists) OR (netfxfullredist_43_DetectKey < v4.5) evaluates to false.
    [15EC:11C4][2014-05-28T19:06:50]: MUX:  Stop Block: CompatibilityMode : Windows Program Compatibility mode is on. Turn it off and then try Setup again.

    The version I was using was published on 4/30/2013 and is here

    Turns out that if you rename your download (vsta_setup.exe) to something else, it will not run correctly.  You must leave the name alone when you download it.  For example, if you download it twice and the second download is called vsta_setup (1).exe, executing that file will not work!

    Hope this helps!



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